CONTACT & FAQ

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Contact Les 2 Alpes: before you book or during your stay, find answers to the most common questions here. Can't find yours? Just write to us.

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Contact Les 2 alpes

Book direct, no agency fees

Personalised advice on your accommodation and activities

We reply to your enquiry within 24 hours

Verified apartments and attentive owners

Book direct, no agency fees

Personalised advice on your accommodation and activities

We reply to your enquiry within 24 hours

Verified apartments and attentive owners

CONTACT

Need help planning your stay?

Our local team supports you every step of the way, from booking to your arrival in Les 2 Alpes.

Quick reply

Personal service

Advice for your stay

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LET'S TALK ABOUT YOUR STAY

Send us your message

Availability, apartments or advice about the resort: we'll be glad to help.

Self check-in with a secure key box

Our Concierge on hand for a wide selection of apartments

Fully equipped apartments in great locations, for a successful weekend or week away

Our favourite restaurants and shops, gathered in your welcome booklet

FREQUENTLY ASKED QUESTIONS

All the answers before you book

Pick a topic to find your answer quickly, or contact us directly if it isn't listed.

The resort

Is the resort open all year round?

Yes, it's alive in both summer and winter. In the off-season, only some facilities, shops and restaurants stay open: feel free to ask us before you book.

What is the altitude of Les 2 Alpes?

The resort sits between 1,650 and 1,800 m, and the ski area stretches from 1,300 m up to 3,600 m at the top of the glacier: reliable snow cover and spectacular views.

What makes Les 2 Alpes unique?

A skiable glacier, slopes for every level and a friendly atmosphere: ideal for an active holiday or a chance to unwind.

When is the best time to visit?

Les 2 Alpes enjoys excellent sunshine (around 300 days a year). Winter (December to April) is ideal for skiing; summer (June to September) for mountain biking and hiking. High-altitude skiing remains possible from May to early July or so, depending on snow conditions.

Can we come with children?

Absolutely! Kids' clubs, entertainment, a swimming pool, outdoor activities and easy walks make Les 2 Alpes a perfect family destination.

What are the benefits of a stay at altitude?

Fresh air, a real digital detox, deeper sleep and a calming atmosphere: perfect for recharging your batteries.

Can I work remotely from Les 2 Alpes?

Yes! Some apartments offer fast Wi-Fi and a comfortable workspace with mountain views. Tell us what you need and we'll point you to the right apartment.

Can you ski in summer in Les 2 Alpes?

Yes. Thanks to its glacier at 3,600 m, Les 2 Alpes offers high-altitude skiing from May to early July or so, depending on snow conditions.

Accommodation

What types of apartments do you offer?

Fully equipped apartments for 2 to 8 people, between 1,650 and 1,800 m, close to the slopes and shops.

How do I book accommodation?

Book directly on our website, with no intermediary: secure payment and direct contact with the owner.

Are towels and bed linen provided?

Comfortable bedding is provided. Bed linen (sheets) and towels can be added as an option.

Is there a cleaning service?

Yes, you can book an end-of-stay cleaning package so you can leave without a worry.

Can I arrive late in the evening?

Yes. With our secure key boxes, you can arrive at whatever time suits you, even late at night.

Are the apartments suitable for young children?

Yes, our apartments have easy access (lift or ground floor) and safe spaces for families with pushchairs. Baby cots are available on request.

Skiing & activities

Is the resort suitable for beginner skiers?

Yes, with plenty of green and blue runs and well-regarded ski schools. Group or private lessons cater for every level.

Where can I hire ski equipment in Les 2 Alpes?

Many specialist shops are within walking distance of our apartments. Exclusive discounts are available through our Concierge.

What are the advantages of visiting off-season?

Fewer crowds, attractive prices and stunning scenery: the mountains are a joy all year round, even outside school holidays.

What indoor activities are there?

An ice rink, swimming pool, spas, museums and cultural events complement the outdoor activities.

What activities are there for non-skiers?

Snowshoeing, dog sledding, paragliding, panoramic walks at altitude and much more: Les 2 Alpes is a lively resort for everyone.

Are there activities for children?

Yes: ski school, a snow garden, entertainment and slopes suited to the youngest. Plenty to keep children busy from morning to night.

Getting there

How do I get to Les 2 Alpes?

By car: Grenoble (1 h 15), Lyon (2 h) or Geneva (2 h 30). By train: Grenoble station, then a shuttle to the resort. By air: Lyon, Geneva or Grenoble airports, then a regular shuttle. We're happy to help you plan your journey.

Can I come without a car?

Yes: slopes, shops, restaurants and services are all within walking distance of our apartments.

Do the apartments have parking?

Depending on the apartment, private or adjacent parking is included. Free spaces are limited in peak season, so please check before you book.

What shops are available in the resort?

Convenience stores, bakeries, restaurants, equipment hire, boutiques… everything you need is close to our apartments.

Booking

Why book directly on this website?

You get owner rates, direct communication with us and a booking with no hidden fees or commission.

What is the cancellation policy?

It varies depending on the apartment and the booking channel (direct, Airbnb, Centrale des 2 Alpes). Please check the terms before confirming your booking.

What are the benefits of booking through Location2Alpes?

Verified accommodation, personalised advice before and during your stay, help from our Concierge and a welcome booklet with our favourite local addresses.

Going out & shopping

Where can I eat out and shop in Les 2 Alpes?

We've written two dedicated guides, with our addresses sorted by category: restaurants and favourite spots on one side, Les 2 Alpes shops on the other.

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